At DROOM, we are proud of offering unique and exclusive products that are produced on a small scale with great attention to detail and quality.

Due to the nature of our production and the size of our business, we cannot accept returns of products unless there is a technical problem or an error on our part, in which case we will do our best to remedy the situation and offer repair or replacement of the product.

We understand that many companies and large stores offer a more flexible return policy, but at DROOM we use materials and resources that are difficult to reuse or resell once they have been used.

Of course, this does not mean that we do not care about the satisfaction of our customers. We work hard to ensure that all of our products are well-made and meet customer expectations before shipping them.

We appreciate your understanding and trust that you will enjoy our products 🧡